IT Consultant / Helpdesk Technician

Service Delivery · Purchase, New York
Department Service Delivery
Employment Type Salary
Minimum Experience Mid-level
Compensation tbd

Skills: Helpdesk Support / IT Consulting / LAN Admin / Troubleshoot Client/Server Configurations / Windows / MAC


Responsibilities Include: Level 1 and 2 Helpdesk Support. Implementing business solutions on Microsoft platforms / Providing timely and effective LAN administration / Providing end user support / conducting server maintenance regularly and documenting changes as related to the network / Assisting in researching and implementing new technologies / Performing on-site and remote support / Software and hardware service and support / hardware upgrades and troubleshooting / Configure workstations to access network resources, ie: shares, printers, internet, and email / Assisting with engineering and implementing IT projects.


Qualifications: Experience with help desk support / Experience with client/server setup and troubleshooting / Experience troubleshooting and maintaining a LAN to include wireless / Strong knowledge of installation, configuration, and administration of Windows desktops and servers in a network environment required. Knowledge of MS Office applications / Applicants should possess strong communication and interpersonal skills.


Education Requirements: BA or equivalent work experience. IT degree a plus. A+ / Network + Certification a plus.


Work Experience: 3 years min. progressive experience in the IT field / Strong knowledge of various computer applications / Strong communication and problem solving skills / Able to work with varied cultures, abilities and styles in a team environment / Self-motivated and excellent follow-up techniques.


Job Requirements: Candidate must have valid driver's license and will be supporting employer's customer base both remotely and by traveling to customer locations.


Full-Time position with competitive salary and benefits. Salary based on experience and skill level.

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  • Location
    Purchase, New York
  • Department
    Service Delivery
  • Employment Type
    Salary
  • Minimum Experience
    Mid-level
  • Compensation
    tbd